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Privacy Policy

The purpose of this Privacy Policy is to give you a summary of the ways in which Clear Link Insurance Agency, LLC collects, maintains, and uses your information. Please feel free to contact us by email at [email protected] or by mail at Clear Link Insurance Agency, Privacy Department, 5202 W. Douglas Corrigan Way, STE 300, Salt Lake City, Utah 84116 with any questions or concerns about this Privacy Policy or the information we gather about you.

How We Collect Your Information

We gather information about you as you use our websites, contact our customer service representatives, fill out online order forms or information request sheets, and provide your information to our sales agents. We use cookies and pixel tags to track your usage of our websites. We also use online order forms and information request sheets to obtain information from you necessary to process your orders and provide you with requested information. When you call the numbers on our websites and speak with our customer service representatives, we collect information provided during the call to ensure the best quality of service and the correct processing of your orders. Personal Health Information (PHI) is collected from filling out online lead forms, phoning one of our agents, and purchased leads.

Information We Collect

We collect various types of Customer Information. A summary of the types of information that we collect is set forth below:

Security Measures

Clear Link Insurance Agency, LLC has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Customer Information in order to provide the products and services that you request.

Additionally, Clear Link Insurance Agency has implemented a variety of strategies to protect your PHI. Clear Link Insurance Agency has Information Security Policies and Procedures that reiterate the confidentiality of PHI and implements disciplinary measures for privacy violations. PHI access is restricted to only those employees who need to know PHI in order to provide services. PHI is only disclosed as necessary to perform a function on the covered entity’s behalf. Clear Link Insurance Agency maintains physical, electronic, and procedural safeguards that comply with federal and state regulations to guard PHI.

Use and sharing of customer information

All of your Customer Information is used in an effort to process your orders and requests and to provide you with the products and services you desire. We may share your Customer Information with third parties in order to complete your purchases of products and services as described below. In addition, your Customer Information may be used and shared in an effort to present to you other special offers and promotions that may become available. The extent to which we use and share your Customer Information depends upon the nature of and purpose for which we use and share it. A summary of how we share your Customer Information with third parties is set forth as follows:

Opt-out Procedures

Telemarketing

IMPORTANT – PLEASE READ: By providing your contact information, including your telephone number, on this Web site, you are expressly granting us permission to contact you even though you may have previously chosen to have your telephone number added to any Do-Not-Call List including lists maintained by us, or any local, state or federal government agency. In addition, your state may have laws that prevent us from calling you on your mobile/cellular telephone. If you use a mobile/cellular telephone as your primary means of communication, please call us toll-free in the U.S. and Canada at 1-800-580-5494.

Changes to This Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in our business. If we change how we use your Customer Information or the purposes or entities for and to which we disclose your Customer Information we will post the policy change notification on our web site.

Access to information

Should you have any questions about the Customer Information we have about you or to access your information that we have on file, you may email us at [email protected] or write to Clear Link Insurance Agency, LLC, Privacy Department, 5202 W. Douglas Corrigan Way, STE 300, Salt Lake City, Utah 84116. We may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the Customer Information about you that we have collected is incomplete or inaccurate, Clear Link Insurance Agency, LLC will correct the information upon verification of the omission or error and that the person requesting the change is the person about whom the Customer Information relates.

If You Are a Resident of California or Delaware

If you are a California or Delaware resident, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your Customer Information with third parties, for the third parties’ direct marketing purposes. California and Delaware law provides that you have the right to submit a request to us at the designated address and receive the following information:

  1. The categories of information we disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year
  2. The names and addresses of third parties that received such information: and
  3. If the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.
  4. You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. Our designated email address for such requests is [email protected]

The Effective Date hereto shall be February 25, 2016.